Case Study: Bloodworks Northwest achieves up to 70% faster volunteer coordination and manages 3,000 volunteers across 12 regions with Shiftboard

Using Shiftboard, Bloodworks Northwest coordinates 3,000 active volunteers across 12 regions

Bloodworks Northwest is a regional non-profit blood bank and research institute serving Washington, Oregon and Alaska that coordinates 3,000 volunteers across 12 regions to collect, test and distribute 900 units of blood daily to 90 hospitals. Managing 130+ local teams, mobile collection units and strict certification and timing requirements (platelets’ short shelf life and 5–8 hour testing windows) overwhelmed manual processes and off-the-shelf scheduling tools.

By adopting Shiftboard’s customizable, mobile volunteer-management platform, BWNW organized volunteers by territory and team, verified credentials for compliance, and enabled instant communication and autonomous local management. The result: 24/7 access to personnel data, greater operational agility, and a 50–70% reduction in coordination time, allowing expanded capacity and more reliable, timely delivery of blood products.

Bloodworks Northwest

Jeremy Vollman

Volunteer Coordinator