Shiftboard
19 Case Studies
A Shiftboard Case Study
Quebec Corrections, the correctional services department for the Province of Quebec, manages nearly 4,000 hourly employees across 22 facilities. Their challenge was an inefficient, decentralized legacy scheduling system that complicated reporting and failed to meet their unique needs for optimizing their bilingual workforce and ensuring compliance with labor and union rules. They needed a centralized solution to streamline scheduling and provide detailed workforce insights.
Shiftboard implemented its employee scheduling solution, which was chosen for its flexibility and experience with the public sector. The easy-to-use bilingual system reduced scheduling time significantly with one-click auto-scheduling and online timesheets. The results provided Quebec Corrections with greater transparency, streamlined reporting, and reduced overtime labor costs. Shiftboard's solution also ensured labor compliance and led to fairer, more optimized scheduling.