Case Study: SLG Publishing achieves streamlined digital comics sales and faster conversions with Shift4Shop

SLG Publishing - Customer Case Study

SLG Publishing is an independent comics and graphic novel publisher that sells digital editions (PDF, ePub, etc.) of its catalog through 3dcart. While setup was straightforward, SLG faces the typical digital-goods challenges: lower price points that raise processing fees as a percentage of each sale, and the need to educate customers about file formats and reading software.

SLG’s approach leverages 3dcart’s simple digital-product workflow and thorough file testing, plus proactive tech support and recommendations for readers/viewers. The result is faster paths to purchase and higher conversion rates—customers can read a title minutes after finding it—while careful customer education helps reduce support friction and maximize sales despite smaller per-unit margins.

SLG Publishing

Dan Vado

Supreme Commander