Case Study: a US-based P&C provider achieves 73% more fraud detection and 3X ROI with Shift Technology

US Based P&C Provider Company - Customer Case Study

A US-based P&C provider was using a rules-based fraud detection system but believed it was not identifying all the potential fraud in its claims. To find more non-meritorious claims for its SIU to investigate, the insurer turned to Shift Technology and its AI-native Shift Claims Fraud Detection solution.

By utilizing AI and vast amounts of data configured by Shift Data Scientists, Shift Technology's solution consistently identified 73% more potential fraud than the previous system. This enabled the insurer to achieve a three times return on its investment in less than three months while processing over 15,000 claims monthly.