Case Study: ALFA (Agency Against Insurance Fraud) detects organized auto-insurance fraud across 30% of French claims with Shift Technology's Claims Fraud Detection

Helping French Auto Insurers fight claims fraud by organized crime rings

ALFA, the Agency Against Insurance Fraud (an offshoot of the French Federation of Insurance representing 320 member companies), needed a way to detect and dismantle organized auto-insurance fraud rings that span multiple carriers while meeting strict CNIL privacy requirements for anonymized personal data. To coordinate cross-insurer detection, ALFA selected Shift Technology’s Shift Claims Fraud Detection to power a collaborative, privacy-compliant anti-fraud initiative launched in 2015.

Shift Technology aggregated anonymized claims from participating members (initially AXA, Macif, Matmut and Pacifica, roughly 30% of the market) and ran them against six core fraud scenarios to surface networks and suspicious patterns; alerts are validated by ALFA and only high-confidence, multi-insurer cases are passed to members. The program now analyzes over 30% of French auto claims, posts a 57% hit rate on flagged alerts, and targets more than 50% coverage by Q1 2021—helping ALFA and its members detect organized fraud more effectively and reduce fraud-related costs.

ALFA

Maxence Bizien

Director