Case Study: a leading European auto insurer reduces premium leakage with Shift Technology's AI-based underwriting

General Insurance Association’s reduces premium leakage by $1M with Shift Technology

The customer, a leading European auto insurer, faced the challenge of premium leakage, costing the industry billions annually. Their legacy underwriting process resulted in missed risk opportunities and inefficient manual investigations that slowed operations. They partnered with Shift Technology to implement a proof of concept using Shift's Underwriting Risk Detection solution.

Shift Technology's solution utilized AI decisioning built for underwriting, which expanded detection to uncover a broader scope of suspicious activity. The implementation featured workflow integration with automated alerts that provided 100% explainable context. The key results for Shift Technology's customer included generating three times the expected relevant policy risk alerts, projecting $1 million USD in annual risk mitigation, and identifying over 100 risky policies that previous investigations had missed.

General Insurance Association’s