Case Study: Assurant achieves significantly increased fraud mitigation with Shift Technology

Assurant's Focus on Innovation Increases Stopped Fraud

Assurant, a Fortune 500 insurer, partnered with Shift Technology in 2018 to address increasingly complex and evolving claims fraud. Seeking AI-powered fraud detection and better integration of internal and external data, Assurant selected Shift Claims Fraud Detection to become an industry innovator and stay ahead of new fraud patterns.

Shift Technology deployed its AI-native fraud detection, customized investigation software, contextual fraud alerts, and dedicated data science/SIU expertise to integrate into Assurant’s workflows. The solution lets Assurant’s SIU do in minutes what previously took days, raised its case acceptance rate since 2018, and enabled the company to mitigate significantly more fraud—validating more claims than ever and strengthening Assurant as a hard target for fraud.

Assurant

Alex Punsalan

Senior Vice President