Case Study: Assurant increases fraud mitigation with Shift Technology

Assurant stops more fraud in minutes with Shift Technology

Assurant, a Fortune 500 company with a long history in insurance, sought to become an industry innovator by leveraging AI to detect complex and evolving fraud. They faced the challenge of integrating various data sources to improve their fraud detection capabilities. After evaluating options, Assurant selected Shift Technology and its Claims Fraud Detection solution, which proved its accuracy during a trial period.

Shift Technology implemented its powerful AI fraud detection, which optimizes with each identified case to stay ahead of trends. The solution provided clear alert context and was integrated into Assurant's workflows. Over four years of collaboration, Shift's AI enabled Assurant’s SIU team to validate more claims and significantly increase fraud mitigation. The solution dramatically improved efficiency, completing in minutes what previously took a team of analysts days, with high accuracy.

Assurant