Case Study: ALFA detects organized insurance fraud with Shift Technology’s Force

ALFA detects organized auto fraud across 30% of French claims with Shift Technology

The customer, French insurance association ALFA, which works with a number of leading auto insurers, faced the challenge of identifying and defeating organized fraud impacting multiple insurance companies. To address this, they partnered with vendor Shift Technology and utilized its AI-native fraud detection solution, Force.

Shift Technology's solution analyzed over 30% of all French auto insurance claims by combining data from ALFA’s members. The Force solution uses an AI engine to run claims against core fraud scenarios, identifying potentially fraudulent claims for ALFA to evaluate and share with its members. This initiative, which is now highly respected by similar global organizations, created a new way for insurers to collectively approach fraud.

ALFA