Case Study: Popular Airline Ticketing Portal of the United States reduces bot-driven GDS query costs with ShieldSquare

International Flight Booking Portal Deploys ShieldSquare to Protect its Booking Engine from Bot Abuses

Popular Airline Ticketing Portal of the United States was struggling with large-scale bot abuse on its flight booking platform, including scraping of fares, flight details, seat availability, and other proprietary pricing data. These automated attacks drove unnecessary GDS queries and costs, while making it harder to protect the company’s low-fare search and booking experience.

The portal implemented ShieldSquare’s real-time bot protection solution to gain granular visibility and control over unwanted traffic. ShieldSquare quickly reduced malicious bot activity, improved the quality of traffic and analytics, and helped the customer block unwarranted GDS queries, server and bandwidth usage—delivering a reported 15% cost reduction and better look-to-book performance.