Case Study: Flawless Shopping BV achieves real-time fraud protection and instant gaming-code delivery with SHIELD

Winning The 21st Century Digital Arms Race With Autonomous Risk Intelligence

Flawless Shopping BV is a Netherlands‑based global online retailer (30+ stores, including livecards.co.uk) that faced high fraud risk selling game codes and gift cards. To curb fraud they had narrowed payment options and imposed purchase‑frequency and amount limits, and relied on slow manual payment verifications that delayed or rejected legitimate transactions. Seeking real‑time risk intelligence, Flawless Shopping BV engaged SHIELD and its Autonomous Risk Intelligence® platform.

SHIELD deployed its Autonomous Risk Intelligence® to protect PayPal and other transactions, delivering fraud risk decisions in under 70 milliseconds and enabling real‑time blocking of fraud. As a result, Flawless Shopping BV removed unnecessary purchase limits, cut customer delivery times from 15–20 minutes to seconds, improved internal decision‑making with global intelligence, and safely resumed sales of popular gaming products while staying ahead of attackers.

Flawless Shopping BV

Steyn Van Hovell

Chief Executive Officer