Case Study: OVO achieves end-to-end, scalable fraud protection for 60M users with SHIELD

OVO Taps On SHIELD’s End-To-End Fraud Solution For Comprehensive Protection For Its Users

OVO, Indonesia’s leading e‑payments platform used by more than 60 million consumers, faced rising fraud risk as its rapid growth made it a lucrative target for cybercriminals. OVO needed a solution to secure user accounts, prevent unauthorized payments and stop abuse of promotional codes across its vast network of merchants and users, so it partnered with SHIELD and adopted SHIELD’s end‑to‑end fraud prevention solution.

SHIELD deployed a passive, machine‑learning driven, automated fraud protection layer that covers payments to accounts and promotional channels without affecting the user experience. The SHIELD solution is instant and scalable, enabling OVO to protect its more than 60 million users across hundreds of cities and to scale on demand during promotional periods, helping OVO keep pace with growth while maintaining platform security.

OVO

Harianto Gunawan

Managing Director