Case Study: OTA achieves secure digital payments with SHIELD’s Device Intelligence

A SHIELD Case Study

Preview of the OTA Case Study

OTA secures thousands of daily transactions with SHIELD

OTA, a fast-growing Malaysian digital payments platform, was facing challenges with sophisticated fraud threats like account takeovers via phishing and social engineering. These attacks compromised user accounts and financial safety. To proactively strengthen its security without introducing user friction, OTA partnered with SHIELD and implemented its Device Intelligence product.

By integrating SHIELD's device intelligence platform, OTA gained real-time visibility into device-level threats, including tampered apps and malicious behavior, through the use of the SHIELD ID. This solution enabled OTA to silently and proactively block fraud at scale. As a result, SHIELD helped OTA strengthen its security posture, reinforce trust with its merchants and users, and confidently scale its business with an effective, invisible defense layer.


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