Case Study: Maya Bank achieves stronger fraud prevention and seamless digital banking with SHIELD

Maya Bank protects 2.6 million customers with SHIELD

The customer, Maya Bank, is the leading digital bank in the Philippines. They faced a significant challenge in preventing sophisticated fraud, including account takeovers facilitated by malicious apps exploiting accessibility permissions. To protect its users and their trust without compromising the user experience, Maya partnered with the vendor SHIELD to implement its AI-driven device intelligence solution.

SHIELD's solution analyzed thousands of data points in real-time to accurately identify risk and block the use of malicious tools like autoclickers. This prevented account takeovers and eliminated fake accounts, all while ensuring a completely seamless experience for users with no false positives. As a result, Maya safeguarded its entire ecosystem, elevated user confidence, and accelerated the adoption of digital banking services across the Philippines.

Maya Bank