Case Study: ShareChat achieves real-time trust and safety with SHIELD's device intelligence

India’s Social Media Platform Chooses SHIELD for Trust and Safety

ShareChat, India’s leading social media platform with a 160 million-strong user base and 800+ employees, faced the challenge of maintaining trust and safety during rapid growth. To deliver real-time intelligence, richer analytics and stronger security, ShareChat chose SHIELD and its device intelligence and real-time risk intelligence capabilities (including SHIELD ID).

SHIELD implemented device-level risk signals, real-time analytics and SHIELD ID, delivering immediate, effortless deployment and high-accuracy user identification. As a result, SHIELD enabled ShareChat to make faster decisions, provide a more frictionless and safer experience for its 160 million users, and confidently scale while strengthening customer trust.

ShareChat

Mithun Madhusudan

Director of Product Management