Case Study: Razer achieves real-time fraud management and higher acceptance rates with SHIELD

How Leading Gaming Brand Razer Scaled New Heights With Effective Fraud Management

Razer, the global gaming and e-sports brand with more than 40 million users, needed a way to manage fraud during high-traffic periods like Cyber Monday without slowing down checkout or overloading operations. To support its growing online sales across the USA and APAC, Razer turned to SHIELD and its real-time fraud screening solution.

With SHIELD’s fully automated, self-learning fraud detection, Razer was able to authenticate transactions in real time, reduce manual review work, and scale fraud management more efficiently during promotional spikes. The solution improved acceptance rates, protected revenue, and delivered a smoother customer experience with minimal operational investment.

Razer

Quincy Tan

Vice President of E-Commerce