Case Study: OMNi stops fraud across its superapp with SHIELD

How Central America’s First Superapp Protects Its Entire Ecosystem From Fraud

OMNi, a superapp based in Costa Rica providing ride-hailing, financial, and healthcare services, faced the challenge of protecting its rapidly growing platform from sophisticated fraud attacks, including account takeovers and fake accounts. To safeguard its ecosystem and maintain user trust, OMNi partnered with SHIELD to implement its risk intelligence solution.

By utilizing SHIELD's technology, including the SHIELD ID for device identification and SHIELD Sentinel for real-time monitoring, the company was able to accurately detect and stop all types of fraud. SHIELD provided OMNi with crucial intelligence on fraudster techniques, resulting in a safer platform, increased user trust, and allowing the team to focus more time on product development instead of fraud management.

OMNI

Ana Coello Abraham

Compliance and Fraud Manager