Case Study: Cashlez achieves fraud-free payments and a 12x reduction in false declines with SHIELD

How Cashlez Worked With SHIELD to Bring Fraud-Free Payments Technology to Indonesia

Cashlez, a leading Indonesian payments fintech trusted by more than 18,000 businesses, faced growing threats from fraudsters who tampered POS software, created fake accounts to abuse incentives, and attempted money laundering — all risks that could undermine merchant and user trust. To protect its platform while keeping friction low, Cashlez partnered with SHIELD and adopted SHIELD’s AI-powered device and risk intelligence tools.

SHIELD implemented its Device ID and Risk Intelligence / Device Intelligence solutions to persistently identify physical devices, detect tampered apps, app cloners, emulators and GPS spoofers, and pinpoint when fraud was initiated. The result: a 12x reduction in false declines, eradication of incentive abuse and malicious tools, and the ability to stop fraudsters without affecting legitimate customers — delivering measurable trust and safety improvements for Cashlez.

Cashlez

Irianto Kusumadjaja

President Director