Case Study: Tesco achieves better food safety compliance with Shield Safety Group

Tesco - Customer Case Study

Tesco, one of the UK’s largest retailers, wanted a new approach to measuring compliance after 10 years with its previous audit provider. The company needed a solution that would move audits beyond checklist-based reviews and better support a culture of continual improvement. Shield Safety Group provided Food Safety Audits, Compliance Software, and a dedicated Account Manager.

Shield Safety Group implemented a more risk-based, coaching-style audit approach using auditors with Environmental Health degrees, backed by quality assurance and KPI-led process control. The result was a better quality of audit, a Tesco store audit standard aligned to company policies and practices, and improved non-conformance tracking that helped Tesco schedule audits by risk and focus resources where they would have the greatest impact.

Tesco

Fiona Kibby

Head of Store Standards and Food Safety