Case Study: Large Australian Bank scales RPA pipeline from 0 to 300 opportunities in 3 months with Shibumi RPA Accelerator

Australian Bank scales their RPA pipeline from zero to 300 opportunities in <3months with Shibumi

A large Australian bank faced significant challenges in launching its robotic process automation (RPA) program. Despite having inefficient practices that burdened staff with mundane tasks, employee engagement was low due to fears that automation would replace jobs. The bank also struggled with a lack of coordination and governance, as decentralized automation efforts and a biased, inconsistent process for prioritizing investments were hindering progress.

The bank’s automation CoE implemented the Shibumi RPA Accelerator to address these issues. Using Shibumi, the team scaled its pipeline from zero to 300 automation opportunities in under three months. Engagement rose dramatically as consultants worked directly with staff to record ideas and alleviate concerns. This effort, powered by Shibumi, quickly generated a pipeline delivering over $5 million in annual recurring savings and enabled standardized, data-driven investment decisions across the portfolio.