Case Study: Large U.S. Utility Company saves $2.5 million with SHI International Corp.'s Dell rugged laptop solution

Utility Company Saves $2.5 Million, Amps Up Productivity with Rugged Laptops

Large U.S. Utility Company, a fast-growing utility damage-prevention firm, needed to refresh 7,000 aging field devices that could no longer support daily operations or the company’s growing workload. The legacy equipment was struggling with image storage, battery life, and reliability in the field, creating problems for technicians who relied on rugged laptops for underground utility discovery and safety inspections.

SHI International Corp. recommended Dell rugged laptops with Dell Client Command Suite, and its Mobility Solutions Team and Integration Center handled warehousing, kitting, and deployment of 3,700 devices. The rollout improved field efficiency, reduced maintenance needs, and eliminated constant device repair work, helping the customer save approximately $2.5 million.