Case Study: U.S. Pharmaceutical Company saves $225K on iPad refresh with SHI International Corp.

U.S. Pharmaceutical Company - Customer Case Study

U.S. Pharmaceutical Company turned to SHI International Corp. when it needed to pre-configure and deploy nearly 3,900 new iPads for its U.S. field reps, while also managing what to do with the old devices. The company wanted a “plug and play” rollout with minimal hassle for activation, setup, and device transition.

SHI International Corp. delivered a start-to-finish Apple iPad refresh solution using its integration center, e-commerce, and lifecycle services teams, along with Verizon SIM swaps and Apple Device Enrollment Program support. SHI also built a buyback portal for employees and handled device return/disposal logistics, helping the customer save $225K in logistics and marketing costs; 89% of sales reps opted into the buyback program, and the approach was later expanded to another 1,200+ devices.