Case Study: Princess House improves Azure security and uptime with SHI International Corp.'s Professional service level

Princess House boosts Azure Secure Score 4% with SHI International Corp.

Princess House, a U.S.-based manufacturer of kitchenware and nutritional products, faced a significant outage of their ecommerce site that their existing Cloud Solution Provider could not resolve efficiently. They needed faster SLAs and expert-level support to mitigate future outages and turned to SHI International Corp. for help.

SHI implemented its Professional service level support for Azure, which provided access to certified engineers and a dedicated Technical Account Manager. This solution eliminated hidden costs by deleting unattached disks, improved the customer's Azure Secure Score by 4%, and put them on track to achieve a 100% cloud-native environment. SHI's resources were instrumental in guiding Princess House toward best practices for improved scalability, reliability, and cost effectiveness.

Princess House