Case Study: GCI achieves more predictable IT renewals with SHI International Corp.

GCI boosts Alaska network reach to 97% with SHI

GCI Communication Corp., a major telecommunications provider in Alaska, faced significant challenges with its IT infrastructure, including unreliable equipment delivery from vendors and the complex process of managing server node renewals. To address these issues, GCI partnered with vendor SHI International Corp. to enhance their Dell cluster lifecycle management and bring predictability to their hardware refresh cycles.

Working with SHI and Dell, GCI implemented a standardized, planned approach for replacing compute nodes each year, which eliminated financial surprises and streamlined procurement. As a result, GCI gained a more predictable and reliable IT infrastructure, allowing them to confidently expand their services across Alaska. SHI provided trusted guidance and support, giving GCI peace of mind to focus on their core business operations.

Global Telecommunications Company