Case Study: Authen-TIC enhances Microsoft 365 security and customer trust with Sherweb's Office Protect

Authen-TIC expands Microsoft 365 security with SherWeb, covering 50% of customers

Authen-TIC, a managed service provider in Quebec, sought to enhance and secure its Microsoft 365 offering for its small and medium business clients without incurring the high cost of building an in-house security team. Their challenge was mastering and implementing cybersecurity best practices to protect against the frequent attacks targeting Microsoft products. To address this, they turned to vendor SherWeb and its Office Protect Core solution.

SherWeb's Office Protect provided Authen-TIC with continuous security monitoring, automated threat response, and guided remediation for Microsoft 365. The solution allowed Authen-TIC to offer a demonstrably secure product, build immediate customer trust, and prevent incidents, as evidenced by a thwarted phishing attempt. The results included a significant reduction in manual alert management, a stronger value proposition, and rapid customer adoption, with 50% of their clients already using the service and a plan to cover all Microsoft 365 customers by year's end.

Authen-TIC