Case Study: Singapore Mobility Corporation Pte Ltd (SMCP) automates dispatch and grows bookings with Sherlock Taxi

Singapore Mobility Corporation Pte Ltd grows web and app bookings 50% with Sherlock Taxi

Singapore Mobility Corporation Pte Ltd (SMCP), a Sixt franchisee in Singapore, faced challenges with manual trip allocation for its corporate clientele. This process was inefficient and prevented the company from diversifying into on-demand services. To support its growth and improve automation, SMCP sought a new dispatch solution and was advised to approach Haulmont's Sherlock Taxi software.

By implementing Sherlock Taxi, SMCP automated 90% of its trip allocations, drastically improving operational efficiency. The vendor's solution also provided sophisticated booking channels, leading to a more than 50% growth in web and app bookings within six months. Sherlock Taxi's flexible platform and support team further enabled SMCP to quickly adapt its business model during the COVID-19 pandemic, including configuring new on-demand and parcel delivery services.

Singapore Mobility Corporation Pte Ltd (smcp)