Sherlock Taxi
13 Case Studies
A Sherlock Taxi Case Study
BlackCab, a luxury chauffeur service operating in Bucharest, faced fierce competition from both local drivers and global ride-hailing giants like Uber. To grow their 30-car fleet and manage their diversified services, which included corporate accounts and a budget-friendly option, they needed a robust and efficient dispatch system. They approached Sherlock Taxi to find a technology partner that could provide the right solution to help them scale.
Sherlock Taxi implemented its auto-allocator and customizable dispatch software, which automated 99% of job allocations. This solution, along with the development of user-friendly customer apps, allowed BlackCab to maximize its fleet efficiency and support its phenomenal growth. As a result of partnering with Sherlock, BlackCab's fleet grew by over 500% to more than 500 vehicles, increasing their completed jobs from a few hundred per week to tens of thousands.