Case Study: Exeter Finance achieves seamless loan servicing conversion and improved collections productivity with Shaw Systems

Successful Implementation of Loan Servicing Software at Exeter

Exeter Finance is an auto finance company that works with thousands of franchised dealers to expand access to car ownership. To modernize operations and improve collections, Exeter faced a large-scale conversion to a new loan servicing platform and needed to streamline internal processes; they engaged Shaw Systems to implement loan servicing software.

Shaw Systems executed an on-site conversion to its loan servicing software, managing the customer account lifecycle, automating business processes, and enabling enhanced collection strategies. The implementation delivered a successful conversion with improved collector productivity and ongoing process improvements for Exeter Finance.

Exeter Finance

Michael Moore

Senior Account Executive