Case Study: Anderson Brothers Bank achieves streamlined collections and faster, compliant customer contact with Shaw Systems

Anderson Brothers Bank Upgrades COLLECTIONS Software

Anderson Brothers Bank, a family‑owned community bank, engaged Shaw Systems to upgrade its COLLECTIONS software to a more modern release. The bank wanted improved customer contact, faster call handling, better documentation and compliance workflows, and the ability to interface with current texting and dialer technology.

Shaw Systems managed testing and implementation for the upgrade and provided hands‑on product and project support throughout. The new Shaw Systems COLLECTIONS platform delivered faster, more efficient customer contact, seamless call documentation and compliance processes, and enabled integration with texting and dialing tools—bringing clear business value and improved operational efficiency to Anderson Brothers Bank.

Anderson Brothers Bank

Micky Watts

Senior Vice President