Case Study: Grace College achieves significant cost savings with Sharpen

Grace College - Customer Case Study

Grace College, a small private college in Indiana, needed to replace its outdated on-site PBX phone system without taking on the high costs of new hardware, software upgrades, or ongoing maintenance. The college was also concerned about the security and reliability of hosted alternatives, so it looked for a cloud-based phone service. Sharpen, a VoIP and cloud contact center provider, emerged as the fit for their upgrade.

Sharpen implemented a cloud-native phone service for Grace College, delivering advanced calling features, a web portal for easy system management, and access to more than seven data centers for stronger voice quality and reliability. The result was significant monthly cost savings, no need for costly software upgrades, and predictable billing with unlimited calling and standard services for all users.

Grace College

Jacob Barros

Network Administrator