Case Study: Poly-Wood achieves scalable voice connectivity with Sharpen

A furniture manufacturer needed a voice solution that would grow with their company

Poly-Wood, Inc., a furniture manufacturer made from plastic lumber, needed a scalable voice solution as it grew beyond the limits of its analog phone system. The company was looking for a low-cost, reliable alternative and was hesitant to move to VoIP or cloud-based tools without confidence in service quality and network stability.

Sharpen provided Poly-Wood with a cloud-based voice solution hosted off-site, backed by AWS, with minimal maintenance and a low cost of entry. As a result, Poly-Wood can now add or remove an unlimited number of extensions, avoid tied-up lines when forwarding calls, and use the Sharpen web portal and Find Me features to keep employees connected and improve customer reach.

Poly-Wood

Sean Rassi

Vice President of Design and Technology