Case Study: aequum achieves secure, simple document workflows with ShareFile

With ShareFile®, aequum helps patients fight excessive medical charges

aequum, a healthcare law firm serving third-party administrators, medical cost management companies, stop-loss carriers, and employer-sponsored health plans, needed a secure and simple way to share large volumes of sensitive documents with clients, partners, and outside counsel. Its previous setup relied on in-house tools, VPNs, and unreliable links that caused downtime, access issues, and collaboration delays. aequum turned to ShareFile to meet HIPAA-compliance requirements and simplify document workflows.

With ShareFile, aequum implemented secure file sharing, automated folder routing, integrated e-signatures, and encrypted email/document sending through systems like Microsoft Outlook. The result was much faster turnaround—signature workflows that once took one to two weeks now take about 15 minutes—along with significant postage and processing savings across more than 12,000 claims. ShareFile also improved communication, reduced missed large-file transfers, and helped aequum deliver a faster, more transparent experience for clients and partners.

aequum

Christine Cooper

CEO of and Co-Managing Partner