Case Study: Insurance Services Group of the Southeast achieves secure remote collaboration with ShareFile

Insurance Services Group of the Southeast - Customer Case Study

Insurance Services Group of the Southeast (ISG), an insurance premium audit specialist, had to rapidly shift from mostly in-person client visits to remote work during COVID-19 while still handling large volumes of sensitive files securely. The company needed a better alternative to email for transferring confidential audit documents across its nationwide operations, and turned to ShareFile for secure file sharing and collaboration.

ShareFile provided ISG with an encrypted, simple, and secure file-transfer solution that could be deployed quickly, including premium and basic tiers for different client needs. With ShareFile, ISG built secure upload-and-audit workflows for major clients, expanded recruiting beyond geography, and supported 20% annual growth while establishing a long-term remote operating model. ShareFile helped make the transition seamless and improved efficiency across the business.

Insurance Services Group of the Southeast

Brian Thornton

Founder and CEO