Case Study: Ashtrom streamlines RFI management with ShapeDo

Ashtrom - Customer Case Study

Ashtrom, a publicly-traded construction group, faced significant challenges managing Requests for Information (RFIs) on a complex, £215M high-rise project. Their previous methods, using email and another project management software, resulted in poor communication, a lack of transparency, and difficulties tracking outcomes. They needed a solution to streamline RFI management and ensure all parties were informed to prevent uninformed on-site decisions. They implemented the ShapeDo platform to address these issues.

ShapeDo provided a seamless and collaborative platform that integrated with email, creating full transparency and a clear audit trail for all RFI communications. This solution allowed Ashtrom to dramatically improve their RFI process. The measurable results from ShapeDo's implementation included a 41% faster average RFI response time, reducing it to 5.7 days, and a 75% decrease in RFIs that received no response, bringing that number down to just 4%.

Ashtrom

Ronen Gorlinski

Area Director