Case Study: City & Guilds achieves £10M+ cost savings and a lower-risk, incremental transformation with Shapecast

City & Guilds - Customer Case Study

City & Guilds, the UK vocational education leader with more than 500 qualifications and around 2 million learners annually, faced a complex, costly 3–5 year transformation plan across products, applications and infrastructure. The Executive Board engaged Shapecast to review the organisation’s strategy, architecture and capability after the in‑house proposal was judged high‑risk and hard to support.

Shapecast conducted stakeholder engagement and a full analysis of the proposed architecture, then restructured the architecture from first principles to align with business strategy and target markets. Shapecast’s lower‑risk, incremental approach was approved by the board, delivered a clear roadmap for market growth, and produced cost savings of over £10M versus the original proposal while reducing upfront investment and implementation risk.

City & Guilds