Case Study: US Government Organization Reduces Fraud and Protects Citizen Information with Shape Security

US Government Organization - Customer Case Study

The US Government Organization faced large-scale, highly sophisticated account takeover and credential stuffing attacks that used stolen usernames and passwords, AI-based guessing, and automated testing to bypass its authentication flows and compromise citizen accounts. Shape Security’s anti-automation and fraud protection platform was brought in to address these attacks at the agency’s scale while meeting strict accessibility and legacy browser compatibility requirements.

Shape Security deployed its solution in phases, first validating traffic flows and then using telemetry and threat intelligence to develop and tune countermeasures before moving into blocking mode. Within 2 days of deployment, Shape Security stopped the account takeover attacks, eliminated account hijacking, and helped prevent hundreds of millions of dollars in cyber-fraud while protecting citizen information and providing ongoing monitoring and analytics.