Case Study: World Health Organization boosts mandatory course completion with Shape History's internal communications campaign

World Health Organization boosts iLearn course completion by 20% with Shape History

The World Health Organization's Learning & Development team faced a challenge in encouraging global staff adoption of their iLearn e-learning platform, even for mandatory courses. They enlisted the help of Shape History to develop an internal communications strategy to increase engagement and completion rates.

Shape History created the #WhenILearnWHOlearns campaign, which featured updated course visuals with a personal touch to foster a sense of community and shared learning. This solution led to a measurable 20% increase in staff completing their mandatory courses on the iLearn platform.

World Health Organization