Case Study: Western Nebraska Community College achieves a smoother ECM upgrade with Shamrock Solutions

Western Nebraska Community College - Customer Case Study

Western Nebraska Community College (WNCC) wanted to upgrade its Lexmark enterprise content management software, formerly Perceptive Content, from version 6.x to 7.0 to take advantage of new functionality. However, the college needed a professional services partner that could fit its budget, start quickly, and adapt the system to its existing processes.

Shamrock Solutions performed a thorough assessment, upgraded WNCC’s system in a test environment first, and worked closely with the IT team to fine-tune customizations before production go-live. The result was a smooth, hassle-free transition with improved workflow efficiency, faster support response, and better process alignment, while also saving money versus the vendor’s in-house services and giving WNCC confidence to expand Lexmark ECM further across campus.

Western Nebraska Community College

James Hashley

Assistant Director Information Technology