Case Study: The George Washington University achieves major workflow automation gains with Shamrock Solutions

The George Washington University - Customer Case Study

The George Washington University (GWU), a private research university in Washington, D.C., needed help managing a wide range of hardware and business systems across multiple campuses, especially with limited IT bandwidth. GWU turned to Shamrock Solutions for support with its enterprise content management environment, including workflow automation and the transition from Nolij Web to Perceptive Content.

Shamrock Solutions provided day-to-day ECM support, built and updated iScripts, and helped GWU implement Perceptive Content workflows and e-forms to streamline campus processes. The results were significant: GWU’s undergraduate admissions office increased capacity from handling 15,000–20,000 applications per year to more than 30,000, while also improving efficiency and making the system easier for less technical users to adopt.

The George Washington University

Felice Jackson

Business Analyst