Case Study: CarePlanner improves communication and bug resolution with Shakebugs

CarePlanner streamlines bug resolution across 50+ integrations with Shake

CarePlanner, a UK-based healthtech company and market-leading fostering and care management SaaS platform, faced a challenge with mobile bug reporting. Their existing tool was restrictive and led to communication gaps between support and development teams. They needed a simple yet powerful bug and crash reporting solution from a vendor like Shakebugs that could be adopted by all users, not just developers.

By implementing Shakebugs' tool, CarePlanner achieved seamless integration and company-wide adoption. The solution improved their operational efficiency, fostered better communication, and enhanced bug resolution processes across their Android, iOS, and React Native apps. The team at Shakebugs provided a fair-priced product that became integral to supporting app users and contributed to CarePlanner's success.

CarePlanner