Case Study: Xerox Services achieves unified network performance monitoring and operational efficiency with SevOne

Xerox Services Chooses SevOne to Monitor Network Performance

Xerox Services, a global IT outsourcing and BPO provider, needed to expand and upgrade its network performance management capabilities while consolidating three legacy systems into a single tool. The company also needed a solution that could support multiple client networks of varying sizes, offer one management console, and scale efficiently as a managed service provider. SevOne PAS was selected to meet those requirements.

SevOne implemented a distributed, peer-to-peer architecture that let Xerox Services manage multiple customer environments from one interface while maintaining client-level visibility and security. The solution was up and communicating within two days of delivery, helping Xerox Services speed deployment and reduce operating costs. With SevOne, Xerox Services improved operational efficiency, simplified administration, and strengthened its ability to retain and grow its customer base with competitive costs.

Xerox Services

Jimmy Brown

SVP ITO Service Strategy and Design. Xerox Services