Case Study: iZZi improves tour guide management with Seven Peaks Software

izzi launches an app discovery project in 2 months with Seven Peaks Software

izzi, a company in the travel industry, struggled to efficiently manage its pool of licensed tour guides and reliably match them to appropriate tours. Their challenge involved coordinating details and handling change requests, which was a significant pain point. Seven Peaks Software was engaged to address this through a discovery project.

The solution implemented by Seven Peaks Software began with task analysis workshops to define user needs. They progressed to creating wireframes and interactive prototypes for a booking system that allowed agencies to publish tour requirements and for guides to respond to jobs efficiently. Seven Peaks delivered comprehensive UX documentation, enabling izzi to present their product and make concrete plans for development, effectively turning their idea into a build-able service.

izzi