Case Study: Moogsoft achieves near 200% YoY growth with SetSail

How visibility into sales data supported Moogsoft’s near 200% YoY growth

Moogsoft, a San Francisco-based AIOps platform company, was struggling with incomplete Salesforce data, missing activity history, and limited visibility into account engagement across sales, customer success, support, and leadership. Without a reliable source of truth, it was difficult to manage rep performance, understand customer and prospect relationships, or answer basic questions about account activity.

SetSail helped Moogsoft run a historical lookback across its go-to-market tools, filling in missing contacts, capturing activity, and accurately mapping data into Salesforce, while also tailoring the setup to Moogsoft’s sales process and roles. With SetSail, Moogsoft gained the visibility needed to manage deal health and rep performance more effectively, build stronger internal processes, and improve account management; the company said the change was so dramatic it felt like sales data went from nonexistent to fully available, and it contributed to a 25-point jump in retention from Q1 to Q4.

Moogsoft

Mike Cabot

Chief Revenue Officer