Case Study: Happy Dental streamlines multi-clinic appointment scheduling with Setmore

Sparkling scheduling for smiles with Happy Dental

Happy Dental, a dental practice with clinics in Ireland and Romania, faced the challenge of managing a rapidly growing business that started as a one-person operation. The co-owners, Luana and Sean O'Connor, needed an easy-to-manage, simple, and cost-effective appointment scheduling system that could scale with them. They turned to the vendor, Setmore, to find a solution for their online appointment scheduling.

By implementing Setmore's software, Happy Dental gained a polished scheduling system with multiple staff logins, allowing each dentist to manage their own schedule privately. The use of automated text reminders significantly reduced no-shows and helped the practice adapt its communications during the Covid-19 pandemic. Furthermore, a seamless integration with Facebook allowed them to accept bookings directly from social media. Setmore provided the tools that empowered the staff and patients, supporting the business as it grew from a single chair to over 14 dentists across two countries.

Happy Dental

Sean O’Connor

Happy Dental