Case Study: Lynsey Jess Makeup & Beauty achieves fewer no-shows and streamlined bookings with Setmore

Lynsey Jess Makeup & Beauty - Customer Case Study

Lynsey Jess Makeup & Beauty is a solo beauty therapist running a home salon who struggled to juggle treatments while answering calls and managing bookings. To solve this, she adopted Setmore's online booking platform with mobile schedule access and automated reminder emails so she could offer clients a salon experience without being tied to a phone or a paper diary.

By using Setmore, Lynsey enabled clients to self-book 24/7, privately and conveniently, while receiving reminder emails that cut down on no-shows and ensured customers actually turn up. Setmore also put her full schedule on her phone, reduced interruptions from booking calls, and—by her account—has had a “huge and positive impact” on her business.

Lynsey Jess Makeup & Beauty

Lynsey Jess

Lynsey Jess Makeup & Beauty