Setmore
18 Case Studies
Case Study: The Johnson High Performance Tennis Academy streamlines bookings and payments with Setmore
A Setmore Case Study
How online appointment scheduling takes center court for Lendale Johnson
The Johnson High Performance Tennis Academy, run by Lendale Johnson, faced the challenge of manually managing a rapidly growing number of tennis lesson bookings and client communications. This inefficient process was consuming valuable coaching time. Owner Lendale Johnson discovered the Setmore online appointment scheduling service to streamline these operations and create a more seamless experience for his clients and staff.
Setmore provided a comprehensive scheduling and customer management solution. The academy utilized Setmore’s custom booking page for 24/7 online bookings, its mobile app for on-the-court registration and contactless payment, and its CRM to digitize client information. The automated email confirmations, reminders, and welcome packets significantly reduced no-shows, eliminated paperwork, and freed up more time for coaching. Johnson credits Setmore as being the essential glue that holds his academy's scheduling and client communication together.
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The Johnson High Performance Tennis Academy
Lendale Johnson
The Johnson High Performance Tennis Academy