Case Study: Lake Charles Orthodontics achieves a 62% reduction in no-shows and a $42,000 revenue increase with Sesame Communications

Lake Charles Orthodontics - Customer Case Study

Sesame Communications partnered with Dr. Alan Perry’s Lake Charles Orthodontics to tackle a growing no-show problem that was eroding production and frustrating staff. Despite an existing phone reminder system, missed appointments were rising and hurting profitability and team morale.

Sesame implemented a flexible, multi-channel reminder system (phone, email, text), an intuitive practice portal, and a broader patient engagement suite to boost interaction and loyalty. In the first 12 months the practice saw a 62% reduction in no-shows, a $42,000 increase in revenue, and a happier, more productive staff.

Lake Charles Orthodontics

Alan Perry

Lake Charles Orthodontics