Case Study: Dr. Fedra Witting achieves 89% reduction in no-shows and $143,400 incremental revenue with Sesame Communications

Fedra Witting - Customer Case Study

Dr. Fedra Witting is a general and restorative dentist in Annapolis, MD and a long-time Sesame member. Her practice struggled with missed appointments that disrupted workflow and kept front-desk staff tied up in reminder calls and rescheduling.

Sesame implemented a Patient Engagement System with flexible automated reminders and a Patient Portal to track performance. Over two years the practice saw an 89% reduction in no-shows, increased schedule efficiency and productivity, and $143,400 in incremental revenue.

Fedra Witting

Fedra Witting

Fedra Witting