Sesame Communications
21 Case Studies
Case Study: Colleen C. Hickle, DDS Inc. achieves increased patient flow, first-page Google visibility, and fewer no-shows with Sesame Communications
A Sesame Communications Case Study
Colleen C. Hickle, DDS Inc. - Customer Case Study
Dr. Colleen C. Hickle is a Cleveland-based general and cosmetic dentist with more than 14 years in practice. Her challenges were an underoptimized Healthgrades™ profile that limited online exposure and a high rate of patient no-shows caused by the absence of an effective patient communication system, which disrupted workflow and reduced revenue.
Dental Sesame created a Healthgrades™ Enhanced Profile with priority placement and implemented its patient engagement platform to send automated appointment reminders and post verified survey responses as reviews. The result was improved new-patient flow and visibility—ranking on page one of Google for “dentist in Cleveland”—and top ratings, including 5 stars for Sesame customer service and the Healthgrades™ Enhanced Profile.
Open case study document...
Colleen C. Hickle, DDS Inc.
Colleen C. Hickle, DDS Inc.