Case Study: Rea Magnet Wire modernizes customer complaints with Servoy

Rea Magnet Wire modernizes customer service in 6 months with Servoy

Rea Magnet Wire, a major North American producer of magnet wire, faced a challenge when Microsoft discontinued InfoPath, which powered their customer complaint management application. They needed a modern, web-responsive replacement that could seamlessly integrate with their QAD ERP system. Rea turned to the Servoy platform to develop a new application that would replicate and enhance their existing features.

Servoy implemented a sophisticated web application that integrated tightly with QAD's Progress backend, providing accurate data and validation workflows. The solution delivered an excellent user experience and streamlined processes, saving Rea money by eliminating errors. Following this success, Rea's IT team is now exploring other applications using the Servoy platform, significantly reducing development time for new projects from months to just days.

Rea Magnet Wire